Koutech
maintains a highly capable and knowledgeable
Technical Support Staff; so, you can address any
questions which arise about the products you have purchased.
Technical Support is available. Monday through Friday
from 8:30am to 5:00pm Pacific Standard Time.
For Voice Assistance please call: (626) 369-9600
you may send an e-mail to: support@koutech.com
or fax your correspondence to: (626) 369-3939
Product Support
■ Product registration card: Download (PDF file)
■ All Product OS Validation List : Download (PDF file)
■ EzBack Request Authorization Code Form: Download (PDF file) or click here to print
■ VOIP120 Quick Installation Guide: Download (PDF file)
■ Reborn-PCI Installation Guide: Download (JPG file)
■ Reborn-PCI FAQ: Download (DOC file)
Test
Mail-in Rebate Status:
You may check the status of your mail-in rebate by e-mail. Remember, it's always a good idea to make photocopies of all materials submitted and keep those copies for your records.
Please send an e-mail to rebate@koutech.com, and make sure to include your full name, city and state of your resident, and model number of the purchased product. You should receive a reply within 48 hours with the updated status of your rebate.
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